Services Specialist | UK

Job Opportunity: Services Specialist 
Location: UK / remote

As an external headhunter, we are searching for a Services Specialist to join a dynamic team within a global leader in solutions. This position is ideal for someone who thrives in fast-paced environments and has a passion for delivering innovative, customer-centric solutions.

Role Overview: As a Services Specialist, you will collaborate closely with the sales team and high-profile clients, diving deep into the operational challenges faced by LCV fleets. Your primary focus will be on defining and delivering tailored software integration solutions that meet customer needs, all while fostering strong, collaborative relationships with stakeholders across multiple markets.

Your role is critical to the success of key accounts and plays an integral part in shaping the company’s approach to software-driven solutions, customer engagement, and co-development projects.

Key Responsibilities:

• Serve as the UK product expert for all software-related aspects of the product lineup.
• Collaborate with key account teams to understand and address the specific needs of clients, especially those related to sustainability, operational efficiency, and strategic objectives.
• Define and deliver customer-centric value propositions, ensuring alignment with client needs.
• Engage in co-development efforts with key customers, facilitating workshops and collaborative sessions.
• Manage projects focused on charging infrastructure and ecosystem integration, supporting clients in integrating solutions within their operational frameworks.
• Stay updated on industry trends and best practices to continuously improve the company’s solutions.
• Build strong, trusted relationships with customers by actively listening and providing valuable feedback.
• Immerse yourself in clients’ day-to-day operations to gain a full understanding of their pain points and objectives.

What We're Looking For:

• A quick learner with an agile mindset who is eager to share knowledge and grow within the company.
• Passionate about sustainability and the transition towards greener practices, particularly within the transportation and LCV sectors.
• Strong communicator with excellent listening skills.
• Experience with SaaS and software solutions; familiarity with LCV (light commercial vehicles).
• Knowledge of E-mobility is a strong advantage.
• Proven ability to manage complex customer relationships and projects.
• A team player who thrives on collaboration and working cross-functionally.
• Fluent in English.

This is a fantastic opportunity for a professional who is deeply committed to making a positive impact in the sustainability space and is excited by the prospect of working with cutting-edge solutions.

If you’re ready to take on a key role in an innovative, customer-focused team, we’d love to hear from you!